More About the Health Care Business
I want to address some comments I received regarding my last post. They went along these lines — “Pete, you used some strong language there. What are you saying? That we can’t trust doctors? That we can’t trust hospitals? Are you saying that they’re just in it for the money?”
No, I’m not saying that doctors and other people in the medical industry are “just in it for the money.” Not at all. The vast majority of them got into healthcare to help other people, and that’s what they’re trying to do. What I am saying is that often their view is limited, and that what they recommend may not be best for you.
The treatment of back pain and other spinal disorders is a case in point. Many surgeons are performing aggressive operations and other invasive procedures that they truly believe help patients, yet studies don’t support them. Spinal surgery has exploded in America in recent years. Why? Could it be a “medical fad?”
Drug companies believe they are helping us by making more pills for more conditions. We take them, but are we healthier? What if there are other answers than pills for our problems? Who will help us find them? Not many firms are dedicated to finding simple but unprofitable solutions for patients.
So what’s going on in the medical industry then? I think that what’s happening is related to three things — a misplaced focus, limited knowledge, and the money issue. We have misplaced our focus in healthcare. We tend to focus on the symptoms and the physiology more than on the person with the problems.
Additionally it’s very easy to believe that “what I do is the right thing to do,” especially if you have a limited focus, limited knowledge, and your business depends on providing services or products that are profitable. Let’s be honest, money does influence people. Even in the non-profit world they have a saying, “no margin, no mission.”
And let’s own up to this too — all of us have limited knowledge. Your doctors may know very little about ways of helping you through non-Western or non-pharmacologic approaches. I didn’t when I was practicing. You may need to look beyond our healthcare system for your answers.
So back to the first question, can you trust healthcare providers? Yes, but only so far. You can trust that most of them are doing the best that they can, and that they want to help you. But at the same time you cannot trust them to know everything, and you cannot trust them to know what’s best for you. You must take responsibility for your own care.
That’s what I was trying to say.
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Cindy Eady
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Peter Weiss
